Last Updated: 07/30/26

1. Introduction

Jamtab, LLC ("Jamtab", "we", "us", or "our") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the Jamtab website, mobile applications, and related services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Account Information

• Name
• Username
• Email address
• Password credentials, which are stored in hashed form
• Profile information and profile photo
• Role and permission level within the platform

Content You Create

• Tablature and notation
• Synchronization timing data
• Descriptive metadata, such as artist, song, album, tempo, and tuning
• Original creator videos and lessons that you produce and publish
• Comments and replies
• Creator profile information

Usage Information

• Pages visited and features used
• Playback and practice activity
• Search activity
• Likes, favorites, and follows
• Session duration
• Crash and diagnostic information

Device and Technical Information

• IP address
• Browser type and user agent
• Operating system and device type
• App version
• Referring URLs
• Network and connection information

Our mobile applications identify themselves in the browser user agent so that the Services can present the correct playback experience for your device.

Payment Information

Paid subscriptions are processed by Stripe, Inc. Payment card details are collected and processed directly by Stripe under its own privacy policy and are never transmitted to or stored on Jamtab servers. Jamtab stores only the identifiers Stripe returns for your customer and subscription records, together with your plan status and billing history.

3. How We Use Information

We may use information we collect to:

• Provide and operate the Services.
• Create and manage accounts.
• Enable creator and community features.
• Synchronize and display user content.
• Improve platform functionality and user experience.
• Personalize content and recommendations.
• Respond to support requests.
• Monitor usage, analytics, and performance.
• Prevent fraud, abuse, spam, or unauthorized activity.
• Enforce our Terms of Service and policies.
• Comply with legal obligations.
• Communicate with users regarding updates, features, promotions, or service notices.

4. Public and Creator Content

Certain content published to Jamtab may be publicly viewable by other users and visitors. This may include usernames, profile information, tablature, synchronization data, creator videos, comments, creator channels, and other content you choose to publish publicly.

Please understand that publicly shared content may be copied, indexed, or redistributed by others outside of Jamtab's control.

5. Music Services and Embedded Media

In the Jamtab mobile applications, music playback is provided by third-party music services using your own account with those services. When you use these features, those services receive information directly from your device and process it under their own privacy policies, which Jamtab does not control.

Apple Music (iOS)

On iOS, playback is provided through Apple Music using Apple's MusicKit framework. If you choose to authorize Apple Music, Apple handles that authorization and provides Jamtab with a token that allows playback on your device. Jamtab does not receive your Apple ID password. Your use of Apple Music is subject to Apple's Privacy Policy.

YouTube (Android)

On Android, playback is provided through the YouTube embedded player. YouTube and Google may collect information about your interaction with the embedded player, including through cookies and similar technologies. Your use of the YouTube player is subject to the YouTube Terms of Service and the Google Privacy Policy.

Music Metadata

Jamtab retrieves album artwork and release metadata from third-party music metadata providers in order to identify recordings and match them to published tablature.

6. Sign-In Services

You may create or access an account using an email address and password, or by using a third-party sign-in provider such as Sign in with Google or Sign in with Apple.

If you use a third-party sign-in provider, that provider authenticates you and shares limited profile information with Jamtab, typically your name and email address. Jamtab never receives your password for those accounts. Sign in with Apple additionally allows you to hide your email address, in which case Jamtab receives a relay address rather than your personal one.

7. Push Notifications

If push notifications are enabled in a future release, our mobile applications may use Firebase Cloud Messaging, a Google service, to deliver them. This involves a device registration token that identifies your installation of the app. You may disable notifications at any time in your device settings.

8. Cookies and Tracking Technologies

Jamtab may use cookies, local storage, and similar technologies to maintain sessions, remember preferences, improve performance, analyze traffic and usage patterns, and personalize user experiences.

You may control certain cookie settings through your browser or device settings. Disabling cookies may prevent you from staying signed in or using some features.

9. Sharing of Information

We may share information in the following circumstances:

Service Providers

We may share information with vendors and providers who assist in operating the Services, including cloud hosting and storage providers, content delivery providers, payment processors, and customer support services.

Legal Compliance and Protection

We may disclose information to comply with applicable law or legal requests, enforce our Terms or policies, protect users, creators, Jamtab, or the public, or investigate fraud, abuse, or security concerns.

Business Transfers

Information may be transferred in connection with a merger, acquisition, financing, restructuring, or sale of assets.

Jamtab does not sell your personal information, and does not share it with third parties for their own independent advertising purposes.

10. Data Retention

We may retain information for as long as reasonably necessary to provide the Services, maintain platform integrity, comply with legal obligations, resolve disputes, enforce agreements, and preserve moderation or enforcement records.

Content or account information may persist in backups, logs, or archival systems for a period of time after deletion requests.

11. Security

We implement commercially reasonable security measures designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

12. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your information, including access, correction, deletion, restriction, objection, and data portability.

You may update your account information and manage communication preferences from your profile at any time.

Account and Data Deletion

You may request deletion of your account and associated personal information by contacting admin@jamtab.com from the email address associated with your account. We will process verified requests within a reasonable period. Some information may be retained where legally required or reasonably necessary for legitimate business purposes, such as fraud prevention, dispute resolution, and copyright enforcement records.

13. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to Jamtab, please contact admin@jamtab.com and we will take appropriate steps to delete that information.

Users between 13 and the age of legal majority in their jurisdiction must have the consent of a parent or legal guardian, as described in our Terms and Conditions.

14. International Users

If you access the Services from outside the United States, you understand that your information may be transferred to and processed in the United States or other jurisdictions where our providers operate, which may have different data protection laws than those in your country.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised "Last Updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

16. Contact Us

If you have questions regarding this Privacy Policy, please contact us at:

Jamtab, LLC
Email: admin@jamtab.com
Website: https://www.jamtab.com